UX Research · UX Design

What I do: |

UX researcher & designer with a Human Systems Engineering background. I bridge psychology, usability, and visual design to create clear, grounded experiences.

Case studies across travel UX, media, and quick-service hospitality.

Featured work

A hybrid mix of UX research, interface design, and system-level thinking. Each project shows how I move from evidence to design decisions.

AI Trust · Research & Design

Calibrating trust in AI for critical thinking

Designing and validating the TRUST-CT scale to understand why people trust AI text and how interface cues can encourage healthy skepticism and verification.

Human-AI interaction Trust & overreliance Experimental design
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Travel UX · Research & Design

Redesigning cancellation support to reduce friction

A usability-test-informed redesign of eDreams’ cancellation support flow to improve findability of policies and contact options—without forcing users to log in.

Usability testing IA & task flow Support UX
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More projects coming soon · Get in touch

How I work

I combine structured research with iterative design. My process is flexible enough for coursework, experiments, and real-world teams.

01 · Discover

Research & framing

  • Clarify goals and constraints
  • Heuristic evaluations & walkthroughs
  • Journey mapping & personas
  • Literature review & frameworks
02 · Design

Explore & prototype

  • Sketches, wireframes, and flows
  • Component-driven UIs
  • Interaction patterns & microcopy
  • Accessible visual systems
03 · Iterate

Test & refine

  • Connect findings to design decisions
  • Prioritize trade-offs and constraints
  • Reflect on impact & next steps
  • Document learnings for teams

About me

I’m a UX researcher and designer studying Human Systems Engineering with a UX concentration. I’m really interested in how people make decisions—especially when systems are confusing, stressful, or trying to be “helpful” but miss the mark.

I like digging into the why behind user behavior. Why do people trust certain systems? When do they stop questioning information? Where does frustration actually start? Those questions usually guide my work more than jumping straight to solutions.

I’m motivated by work that makes technology feel less intimidating and more supportive—especially in moments when users need clarity, reassurance, or control.

My projects span travel platforms, media apps, AI tools, and service experiences. Whether I’m running usability tests, mapping task flows, or designing interfaces, my goal is always the same: make things clearer, more honest, and easier to navigate in real moments.

Outside of UX, I’m usually cooking, watching long-form YouTube videos, or planning my next trip. I’m drawn to things that tell a story or help me understand how people think, whether that’s through food, media, or travel.

Let’s collaborate

I’m open to internships, junior UX roles, and research-focused projects in tech, media, or healthcare. Reach out and let’s talk.